
We Offer
Organizations often face difficulties in communicating across geographical
distances as well between different cultures and languages.
As a result of assumptions and unwritten agreements,
misunderstandings may arise between individuals and organizations.
Agreements may be discussed but not recorded, and productivity is
reduced when important communication is not captured during meetings.
Current communication protocols often fail to deliver the opinions,
facts, agreements, and knowledge necessary to support the work of the organization.
Embyra offers the following products and services to address the communication problems organizations and communities face today.
Cooperative Conversations
This is our main instrument used to extend the online cooperation experience beyond face to face experiences by facilitating higher effectiveness and transparency of the time invested.
Cooperative Exception Handling
Exceptions arise when routine processes do not address a new situation that occurs.
Since regular procedures fail to handle these exceptions, a great deal of time, effort,
and money may be expended in search of a good solution.
With Embyra’s proven educational methods for supporting effective online sessions,
all involved parties can be brought together in an online session, without the necessity of travel.
A detailed analysis of the situation is provided so that organizations can
effectively address these exceptions, uncovering unmet customer needs as
well as opportunities for innovation.
Cooperative Environments
You may already have an online environment in place
in your organization.
If so, we can assist your organization in making full use of the environment.
We can set up and configure your online environment for you so that the environment
supports effective online cooperation. Pre-structuring the online
environment, we set up group work rooms to support effective teamwork and collaboration.
Through well-prepared, effective procedures, which reduce the need for support, we enable
members of your organization to effectively employ your online environment
in their daily tasks.
Modeling users, tasks, and processes, we provide a detailed scenario description to
diagnose and address any communication issues that may be adversely affecting your organization.
By involving staff members from different departments and bringing them into a brief (30-60 minute)
online Cooperative Conversation, we facilitate the full use of your online collaboration environment.
Cooperative Knowledge Components
Through mining and capturing the knowledge of members of your organization or community,
Embyra staff is able to create customized transferable online knowledge units,
designed specifically to meet the needs of your organization.
These knowledge units are developed through proven educational methods that have been
designed to build and support effective, interactive, online sessions.
No travel is required, and these knowledge units can be developed completely through
conducting online sessions in order to mine and capture the knowledge that is available
in certain domains.
In order to produce additional knowledge units, complete storyboards are provided as part of the development and production effort.
Cooperative Skills Development
With no need to travel, individuals, small teams, and entire departments can participate
in situated learning experiences, discovering new perspectives
in online cooperation and enhancing their own communication skills.
Shifting from investing in communication technology to investing in communication skills,
organizations can benefit from proven educational methods for constructing effective online sessions.
In order to develop their communication and cooperation skills, participants are exposed
to unexpected but recognizable problem situations through which they learn how to deal with
known obstacles to effective cooperation.
Facilitating the process, we assist participants in moving out of these problem situations
while learning how to harness the energy arising from the insights gained during the experience.
Through the development of interpersonal communication and team development skills,
groups of individuals can be transformed into high-performance teams, increasing the productivity
of their online cooperation. Extensive follow-up sessions provide support to guarantee the best
possible learning outcome for your organization.
